About Us

A. WARRANTY PROVISIONS

1. Warranty conditions:

• Within the warranty period according to the company's regulations, from the time of purchase as stated in the warranty stamp.
• Due to technical errors, internal product components are damaged within the warranty period.

2. Conditions not covered by warranty:

• Improper installation of products and accessories..
• Use without following the manufacturer's instructions, arbitrarily change the product's structure, or accidentally drop or break it.
• Arbitrary repairs cause serious damage.
• Using the product in contact with corrosive substances, sudden high-temperature changes or magnetic fields, solvents...

B. RETURN REGULATIONS

1. General principles

• The purchased product does not provide a trial service.
• Please check the goods before receiving them. If it is not a technical error within the warranty period, the goods will not be returned.

2. Conditions for returning goods

• The condition of damaged goods or missing components is caused by the delivery department.
• The product delivered is incorrect and has incorrect specifications.
• For products due to technical errors or within the warranty period, please bring the product and all components, components, accessories accompanying the product, seals, or warranty stamps intact and intact. Do not move position within 03 days from the date of receiving the product.

3. Regulations on returning goods

• The product does not affect our company's second sales.
• The individual is responsible for bringing the product to the company for the technical department to check and all other costs are paid by the individual.
• If the goods have arrived and the customer cancels the order, please pay the surcharge

4. Regulations on no exchange or return of goods

• The seal is torn, misaligned,
• For products beyond the warranty period,
• The product has not been allowed to be repaired, improper use of the product, breakage, negligence, abuse, changing the way of operation, improper assembly techniques affecting product quality, or being torn or smudged for trademarks, serial numbers, company stamps, etc.
• The product is damaged, altered, or missing attached accessories such as packaging, accessories, gift vouchers, instruction manuals, invoices,
• Products with lost seals (such as products with torn seals or boxes with tape removed).

5. Return and exchange process

• Before exchanging or returning goods, please contact customer service via phone number: 84 919 999 968, clearly stating the order number or membership information, reason for exchange or return, and contact phone number.
• The company will check and process the information provided by customers. If we ensure the company's return policies, we will resolve all related issues for customers.
• Returns are valid within 3 days from the date the product is received,
• The exchange processing is valid within 07 days, (the validity period is calculated from the date of receipt of the request.)

If you have any questions, please contact BBRacing for answers:

BBRACING

Address: 25/9 Hau Giang, Ward 4, Tan Binh District, Ho Chi Minh City, VN

Tel: (+84) 919 999 968

Email: info@bbracing.vn

Website: www.bracing.vn